In order to unlock your device, we will need the following information:
-Model of iPhone(4, 4S, 5, 5C etc)
-Carrier(Bell, Rogers, Telus etc)
-IMEI Number(Found either on the back of your device, or by dialing *#06# on the phone)
"WARNING"-Before continuing, please make sure that you know password associated with the Apple I.D linked to the device, the unlock requires this information, and if you do not know the password for the Apple I.D, you will be locked out of your phone. Also make sure your device is not blacklisted by checking the imei at http://www.protectyourdata.ca/check-the-status-of-your-device-in-canada/.
Prices vary for the carriers and constantly fluctuate, call us today for a free quote. Once we have the information, we can start to process the unlock. We require you to pay up front if you are taking the device with you, or you can pay when you pick up if you leave the device with us.
It can take up to 3 business days for the unlock to process, it's usually within a day, but sometimes it can take the full 3 business days(We do not need the device during this time).
Once our supplier has processed the unlock, they notify us that phone can now be finalized. To Finalize the unlock, there is a few steps to follow. You will need a Sim card that is NOT compatible with the devices current carrier, the easiest way to check is by inserting it into the phone. If the phone gives you a message that it is an invalid Sim card, then it will work for this step, if it just says No Service, than it will not work for this step. (Keep in mind, that Telus and Koodo are compatible with one another, and Bell and Virgin are also compatible with each other, so these combinations will not work for this step) Have iTunes open on your computer at this point. Once you are confident that you have a non supported Sim card, put it into the device, and have the device bring you to the Invalid Sim Card page. At this point, you can plug it into your computer and hook it into iTunes. Once it connects to iTunes, and it is recognized, it may ask you for your iCloud information, simply put in any information that it is requesting. iTunes will finalize the unlock automatically, it just needs to be hooked into and recognized by iTunes, and the unlock will process itself. Once it has done this, look down at your device, it will be past the invalid Sim card message, and it should be back at the home screen with No Service if it is a dead Sim card, or have your new carrier in the top left corner.
Congratulations, your device is unlocked.
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